New Delhi: Hotels, restaurants and bars will no longer charge service charges. The Center has banned service charges. The Central Consumer Protection Authority has banned the charging of service charges.
Service charges should not be charged in other names. The proposal also says that service charges should not be added to the bill along with food.
Hoteliers should make it clear to customers that the service charge is at their discretion. The directive also states that they should not ask for a service charge or voluntarily increase the charge.
The public can complain if they notice any kind of service charge. According to the instructions of the Central Consumer Protection Authority, complaints should be made on the National Consumer Helpline number 1915.
