HomeNewsKerala NewsConsumer complaints can now be filed online

Consumer complaints can now be filed online

Thiruvananthapuram: From now on, consumer complaints can be filed online in the state. The state level inauguration of the nationally launched E-Daakhil website will be held at 10.30 am on the 22nd under the patronage of Food and Civil Supplies Minister GR. Anil will perform. Transport Minister Antony Raju will preside over the function at the State Consumer Redressal Commission.

Complaints received online will be checked immediately and the complainant will be given a number and informed of the date and time of hearing the complaint online. Complaints will be decided within 21 days. No fee will be charged for complaints not exceeding Rs. 5 lakhs for the purchase of goods or services received.

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